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Cardfile Document  |  2014-09-23  |  13KB  |  670 lines
  1. ----------------------------------------
  2. *** CoSession Lab Machines
  3. ........................................
  4.  
  5. 2155-76C MS DOS 6.0/Win 3.1 (OakMM) 
  6.  - 248-3341
  7.  
  8. 2155-86C (modified) MS DOS 6.21/Win 3.1  (Maple MM) - 248-3404
  9.  
  10. 2144-24P PC DOS 6.3/Win 3.11 (Aptiva) 
  11.  - 248-3342 
  12.  
  13. ----------------------------------------
  14. ----------------------------------------
  15. *** CoSession Lab Machines
  16. ........................................
  17. 2011-C34 IBM DOS 4.01 (Ascot) 
  18.  - 248-3401
  19.  
  20. 2123-137 IBM DOS 5.0/Win 3.0 (Guam) 
  21.  - 248-3402 
  22.  
  23. 2133-G13 IBM DOS 5.0/Win 3.1 (Kelso)
  24.  - 248-3347 
  25.  
  26. 2133-D50 MS DOS 6.0/Win 3.1 (Willow) 
  27.  - 248-3403 
  28. ----------------------------------------
  29. ----------------------------------------
  30. *** CoSession Lab Machines
  31. ........................................
  32.  
  33. 2168-56C MS DOS 6.0/Win 3.1 (NonMM Oak)  - 248-3327
  34.  
  35. 2133-18A MS DOS 6.21/Win 3.1 
  36.  (NonMM Maple) - 248-3346
  37. ----------------------------------------
  38. ----------------------------------------
  39. *** Electronics Info
  40. ........................................
  41. Bldg.       203         Division    44
  42. Location:   Aisle BB    Dept.       8U6A
  43.  
  44.  
  45. Electronics  LAB     248-3127
  46.  
  47. Electronics  BBS     248-3540   
  48.  
  49. Electronics  FAX     248-3170
  50. ----------------------------------------
  51. ----------------------------------------
  52. *** IBM -- Internal Contacts
  53. ........................................
  54. ASSIST--EM Contact (LENA Info)  248-3553
  55.  
  56. PERSONNEL -- Ronda Kimbrough
  57.              248-3111   Profs/VM: RONDA
  58.  
  59. PAYROLL -- 800-456-3200 or t/l 852-8500
  60.  
  61. BBS Contacts -- Will Moore, Michael  
  62.                 Austin, Gary Brown
  63. ----------------------------------------
  64. ----------------------------------------
  65. *** IBM -- Weather Info
  66. ........................................
  67.  
  68. EM Sick Line & Weather Info
  69.  
  70.          248-3888  
  71.  
  72.      or  AM 680
  73.  
  74.  
  75.  
  76. ----------------------------------------
  77. ----------------------------------------
  78. *** IBM Numbers
  79. ........................................
  80.  
  81. Aptiva TDD         800-426-8692
  82.  
  83. IBM Pentium Information Line
  84.          800-426-3389
  85.  
  86. ThinkPad Recall for AC adapter AA19210
  87.             800-238-1967
  88.  
  89. Warp            800-IBM-3OS2
  90. ----------------------------------------
  91. ----------------------------------------
  92. *** IBM Numbers
  93. ........................................
  94.  
  95. IBM Global Network - 
  96.   IBM Internet Connection  800-727-2222
  97.  
  98. HelpWare 900 Service       900-555-2582
  99.  
  100. IBM Power Series 
  101.   Info/Reseller Locator    800-472-7693
  102.  
  103. IBM PC Direct              800-426-2968 
  104.                            8AM-10PM EDT
  105. ----------------------------------------
  106. ----------------------------------------
  107. *** IBM Numbers 
  108. ........................................
  109. LAN products, mainframe or AS/400 software, VisualAge, etc 1-800-IBM-3333
  110.  If a customer asks for information on an IBM Product that we don't handle in our forums (LAN products, mainframe or AS/400 software, VisualAge, etc), have them call 1-800-IBM-3333 to get their question directed to the right person in IBM who can help them with finding out about the product 
  111.  
  112. ----------------------------------------
  113. ----------------------------------------
  114. *** IBM Numbers 
  115. ........................................
  116. Transformation II Class Listing
  117.  
  118. 517-1008
  119.  
  120. This does not apply to Aptiva "new model" training or Win95 or Warp classes ... those continue even when the msg. at x71008 say that they are all cancelled.
  121.  
  122. ----------------------------------------
  123. ----------------------------------------
  124. *** IBM Numbers 
  125. ........................................
  126. Retail Tech Support        919-248-3143
  127.  (for Aptiva and PS/1 dealers with floor  models, etc. having problems)   
  128.  
  129.  
  130. IBM Publications           800-879-2755
  131.  
  132. IBM General Info           800-426-3333
  133.     TDD Line               800-426-3383
  134.  
  135. Windows 95 Upgrade Info    800 690-3904
  136. ----------------------------------------
  137. ----------------------------------------
  138. *** IBM Numbers 
  139. ........................................
  140.  
  141. International Warranty Svc.
  142.    NON-U.S. MODELS
  143.                         800-426-1774 
  144.                       or 914-332-2085
  145.  
  146.  
  147. International Warranty Svc. 
  148.    U.S. MODELS ONLY
  149.                          800-497-7426
  150. ----------------------------------------
  151. ----------------------------------------
  152. *** IBM Numbers 
  153. ........................................
  154.  
  155. HelpCenter          800-772-2227
  156.  
  157.   HelpWare          Avail. 9AM-9PM EDT
  158.                     Mon. - Fri.
  159.  
  160.  
  161. IBM FaxBack         800-426-3395
  162.  
  163. IBM National BBS    919-517-0001
  164. ----------------------------------------
  165. ----------------------------------------
  166. *** LAN Distance
  167. ........................................
  168.  
  169. LAN Distance     919-558-2192
  170. ----------------------------------------
  171. ----------------------------------------
  172. *** Misc 800 Numbers
  173. ........................................
  174. Prodigy          800-PRO-DIGY
  175.  
  176. AOL              800-827-6364
  177.  
  178. CompuServe       800-848-8199
  179.  
  180. Disney Bonus Sw  800-695-1750
  181.  
  182. Aptiva Update Diskette (Aria)
  183.    To get request form     800-992-4777
  184.    To fax request form     800-426-6063
  185. ----------------------------------------
  186. ----------------------------------------
  187. Austin, Michael 
  188. ........................................
  189. TOPICS: Sysop PS1 Forum (CIS), PS1 (VM),
  190.         HouseCall, VM Common Drive, V95
  191.  
  192. 919-870-5154  Home       [FAX: 870-5160]
  193. 919-248-3169  Voicemail
  194.  
  195. Schedule: 8AM - 5PM; Call from 7AM-10PM
  196.  
  197. BGNH43B     *P        IBM Michael   AOL MCAUSTIN    VM        72662.3666    CIS
  198. ----------------------------------------
  199. ----------------------------------------
  200. Bell, Greg
  201. ........................................
  202. TOPICS:  PS/1 486 HW (AOL), BBS backup
  203.  
  204. 919-237-8980  Home
  205. 919-248-3188  Voicemail
  206.  
  207. Schedule:     Varies; Call after 12 Noon
  208.  
  209. VWKD74F          *P           
  210. IBM GregB     AOL          
  211. BELLG          VM     
  212. ----------------------------------------
  213. ----------------------------------------
  214. Bolin, Lee
  215. ........................................
  216. TOPICS:   Windows (*P, L/F), DOS, 
  217.           Internet
  218.  
  219. 919-847-4976  Home
  220. 919-248-3172  Voicemail
  221.  
  222. Schedule:     7:30A - 4P; LHR 9-11 Tues.
  223.  
  224. TWPJ79B       *P 
  225. IBM Lee B1    AOL
  226. LBOLIN        VM
  227. ----------------------------------------
  228. ----------------------------------------
  229. Boxell, Kevin   
  230. ........................................
  231. TOPICS:  TAC for PS/1 486, ThinkPad -            PS/Note, BBS, Lab - HouseCall,
  232.          Hardware L/F
  233.  
  234. 919-403-8404  Home
  235. 919-248-3194  Voicemail
  236.  
  237. Schedule:     M-TH 9A-6P; FR 3P-12A
  238.  
  239. TPSN47E    *P       IBM Kevin     AOL   
  240. KBOXELL    VM       73561.16      CIS
  241. ----------------------------------------
  242. ----------------------------------------
  243. Brotherton, Jeff
  244. ........................................
  245. TOPICS:  OS/2 (*P), Multimedia (AOL, *P)
  246.  
  247. 704-662-9210  Home (Charlotte)
  248. 919-248-3495  Voicemail
  249.  
  250. Schedule:     8AM - 5PM
  251.  
  252. MWMG09E       *P
  253. IBM Jeff B    AOL
  254. JBrother      VM
  255.  
  256. ----------------------------------------
  257. ----------------------------------------
  258. Brown, Gary
  259. ........................................
  260. TOPICS: Printers, Aptiva, IBM PS1 Forums
  261.        (VM); PCCo Forums LeadSysop (CIS)
  262.  
  263. 919-380-9786  Home       [FAX: 380-9788]
  264. 919-248-3187  Voicemail
  265.  
  266. Schedule:  Noon-9PM
  267.  
  268. VWKD74B     *P      IBM Gary      AOL  
  269. GPBROWN     VM      74431.3535    CIS
  270. ----------------------------------------
  271. ----------------------------------------
  272. Brown, Jeremy
  273. ........................................
  274. TOPICS:  Answer Bank, Tools and Database          Administrator
  275.  
  276. 919-851-6434  Home
  277. 919-248-3184  Voicemail
  278.  
  279. Schedule:     7AM-5PM; Call after 9AM
  280.  
  281. WNMF59C       *P 
  282. IBM Jeremy    AOL   
  283. JEREMYB       VM
  284. ----------------------------------------
  285. ----------------------------------------
  286. Burzawa, Buz   
  287. ........................................
  288. TOPICS:  DOS, PS/Assistant, Stats.
  289.  
  290. 919-469-5644  Home
  291. 919-248-3192  Voicemail
  292.  
  293. Schedule:     3P-3A; Can leave message 
  294.               at any time during day
  295.  
  296. CPVS17F       *P
  297. IBM Buz       AOL
  298. BUZ           VM
  299. ----------------------------------------
  300. ----------------------------------------
  301. Carasik, Anne
  302. ........................................
  303. TOPICS:  PowerPC (CIS)
  304.  
  305. 904-373-6644  Home
  306. 919-248-3185  Voicemail
  307.  
  308. KPTP82E       *P   
  309. IBM Anne      AOL
  310. STRIPES       VM
  311. 74774.713     CIS
  312. ----------------------------------------
  313. ----------------------------------------
  314. Chuang, Cindy
  315. ........................................
  316. TOPICS:    Letters and Faxes Coordinator
  317.  
  318. 919-517-1393   Voicemail
  319.  
  320. Schedule:     8:30AM - 5:00PM
  321.  
  322.  
  323. IBM Cindy                   AOL
  324. CCHUANG                     VM
  325. MCC@VNET.IBM.COM            VM Internet
  326. ----------------------------------------
  327. ----------------------------------------
  328. Etter, David 
  329. ........................................
  330. TOPICS:  Windows & Multimedia (AOL, *P),
  331.          Hardware L/F 
  332.  
  333. 919-781-7169  Home
  334. 919-248-3202  Voicemail
  335.  
  336. Schedule:     9AM - 5PM
  337.  
  338. FWJC39C       *P       DETTER        VM
  339. IBM DavidE    AOL      76711,66      CIS
  340. ----------------------------------------
  341. ----------------------------------------
  342. Ficklin, Del 
  343. ........................................
  344. TOPICS:  TAC for Windows, Games - Utili.
  345.          - MM, Windows (AOL, L/F)
  346.  
  347. 919-622-1545  Cellular phone (urgent
  348. 919-870-1138  Home           calls only) 
  349. 919-248-3251  Voicemail
  350. Schedule:     Available 8AM-10PM any day
  351.  
  352. MXGD78F       *P    DelF          VM    
  353. IBM Del F     AOL
  354. ----------------------------------------
  355. ----------------------------------------
  356. Gutt, Ron
  357. ........................................
  358. TOPICS:  Word Processing, Business Sw,           Graphics/DTP Sw, Money Mgmt. Sw
  359.          (AOL, *P, L/F)
  360.  
  361. 919-787-3852  Home       [FAX: 782-5730]
  362. 919-248-3209  Voicemail
  363.  
  364. Schedule:   6:30AM - 3:30PM
  365.  
  366. VWKD74E     *P      IBM Ronald    AOL
  367. RGUTT       VM      74774.714     CIS
  368. ----------------------------------------
  369. ----------------------------------------
  370. Hamrick, Cord
  371. ........................................
  372. Electronics Lab
  373.  
  374. 919-493-7800  Home
  375. 919-248-3193  Voicemail
  376.  
  377. Schedule: 10AM - 7PM; WED 3PM - Midnight
  378.  
  379. MXGD78C       *P     
  380. IBM CordH     AOL
  381. CHAMRICK      VM
  382. ----------------------------------------
  383. ----------------------------------------
  384. Houghton, John
  385. ........................................
  386. TOPICS:  Games, Utilities, Multimedia            (*P, AOL, L/F)
  387.  
  388. 919-870-9624  Home
  389. 919-248-3210  Voicemail
  390.  
  391. Schedule:  12PM - 9PM; TH 12P-6P, 9P-11P
  392.  
  393. PNJB89E       *P        
  394. IBM John      AOL   
  395. JHOUGHTO      VM
  396. ----------------------------------------
  397. ----------------------------------------
  398. Lonon, Andrew
  399. ........................................
  400. TOPICS:  ThinkPad, PS/Note HW (*P, AOL,
  401.          L/F)
  402.  
  403. 919-286-4262  Home
  404. 919-248-3142  Voicemail
  405.  
  406. Schedule:  11AM - 2PM, 4PM - 9PM, 
  407.  
  408. TPSN47B       *P       
  409. IBM Andrew    AOL
  410. ALONON        VM
  411. ----------------------------------------
  412. ----------------------------------------
  413. Loyd, Randy 
  414. ........................................
  415. TOPICS:  Hardware Accessories (AOL),   
  416.          286/386 (*P), PS/Assistant,
  417.          Backup for BBS
  418. 919-832-6919  Home
  419. 919-248-3189  Voicemail
  420.  
  421. Schedule:     7AM - 3:30PM
  422.  
  423. TJCF32E       *P
  424. IBM RandyL    AOL
  425. RLOYD         VM
  426. ----------------------------------------
  427. ----------------------------------------
  428. Mark, Steve
  429. ........................................
  430.  
  431.  
  432. 919-467-3223  Home
  433. 919-248-3180  Voicemail
  434.  
  435.  
  436. NGXV88A       *P
  437. SMark         AOL   
  438. SMARK         VM
  439. STEVEMARK@vnet.ibm.com  VM Internet
  440. ----------------------------------------
  441. ----------------------------------------
  442. Merkle, Rick
  443. ........................................
  444. TOPICS:  Sysop PC Servers, OBI (CIS),
  445. Thinkpad
  446. 919-870-8268  Home
  447. 919-248-3217  Voicemail
  448.  
  449. Schedule:     8:30A-4:30P
  450.  
  451. WNMF59D       *P
  452. IBM Rick      AOL
  453. RMerkle       VM  
  454. 74431.3536    CIS
  455. ----------------------------------------
  456. ----------------------------------------
  457. Moore, Will 
  458. ........................................
  459. TOPICS:   BBS, 286/386 HW (AOL)
  460.  
  461. 919-550-3956 - Home
  462. 919-550-3957 - FAX/Modem
  463. 919-248-3195 - Voicemail
  464.  
  465. Schedule:     3PM - Midnight
  466.  
  467. KPTP82D       *P
  468. IBM WillM     AOL
  469. WMoore        VM
  470. ----------------------------------------
  471. ----------------------------------------
  472. Nelson, Mike
  473. ........................................
  474. TOPICS:  Aptiva 486 (AOL), Aptiva 486/ Pentium/ partner points (*P), Options by IBM (Comp), Aptiva 486/Pentium  letters and faxes
  475.  
  476. 919-557-3267  Home
  477. 919-248-3280  Voicemail
  478. Schedule:     7AM - 4PM
  479.  
  480. MXGD78B       *P     NelsonM       VM
  481. IBM Mike N    AOL
  482. ----------------------------------------
  483. ----------------------------------------
  484. Norris, Curtis
  485. ........................................
  486. TOPICS: Communic. SW (AOL, P*, L/F), 
  487.         Aptiva - PS1 Forum (CIS)
  488.  
  489. 919-231-7664  Home
  490. 919-248-3213  Voicemail
  491.  
  492. Schedule:     9AM-3PM, 8PM-11PM
  493.  
  494. JGMG08E       *P      CENorris      VM
  495. IBM Curtis    AOL     74431.223     CIS
  496. ----------------------------------------
  497. ----------------------------------------
  498. Obremski, Ron
  499. ........................................
  500. TOPICS:  OS/2 (*P, AOL)
  501.  
  502. 919-859-5805  Home       [FAX: 859-5810] 
  503. 919-248-3215  Voicemail
  504.  
  505. Schedule:     8:30A - 5:30P; OK to call 
  506.               til 10 PM
  507.  
  508. BGNH43C       *P     
  509. IBM Ron O     AOL 
  510. OBREMSKI      VM
  511. ----------------------------------------
  512. ----------------------------------------
  513. Pittman, Cheryl
  514. ........................................
  515. Elec. Team Leader, IBM Club Leader (*P)
  516.  
  517. 919-220-4213  Home
  518. 919-248-3171  Voicemail
  519.  
  520. Schedule: Mon 12P-8P; TU-FR 10A-6P
  521.         Check Profs Calendar for updates
  522.  
  523. DWNH44E       *P           
  524. IBM Mickey    AOL          
  525. CPITTMAN      VM     
  526. ----------------------------------------
  527. ----------------------------------------
  528. Ponto, Carl
  529. ........................................
  530. TOPICS:  TAC for DOS, OS/2, Home & Bus.,
  531.          Comm SW; DOS topics (*P, L/F)
  532.  
  533. 919-387-1837  Home  [FAX: 387-5898 Call]
  534. 919-248-3191  Voicemail
  535.  
  536. Schedule:     7:30AM - 4:30PM
  537.  
  538. FWJC39F    *P     IBM CarlP1      AOL
  539. CPonto     VM     CPONTO@VNET.IBM.COM                              Internet (VM)
  540. ----------------------------------------
  541. ----------------------------------------
  542. Rocha, Jerry
  543. ........................................
  544. TOPICS:  Aptiva HW (CIS, AOL), Printers
  545.          backup, Aptiva Top 5 List
  546.  
  547. 919-829-9629  Home
  548. 919-248-3462  Voicemail
  549.  
  550. Schedule:     10AM - 7PM
  551.  
  552. BGNH43D       *P
  553. IBM Jerry     AOL
  554. Rocha         VM
  555. ----------------------------------------
  556. ----------------------------------------
  557. Saah, Joe
  558. ........................................
  559. TOPICS: Write to Us (*P), PS1 &    HelpCntr
  560.         Questions-PC Direct Write to IBM
  561.         (*P), Suggestion Box (AOL)
  562.  
  563. 919-779-5659  Home
  564. 919-248-3181  Voicemail
  565.  
  566. Schedule:     8:30AM - 5PM
  567.  
  568. TWPJ79D          *P      IBM Joseph    AOL
  569. JSAAH         VM
  570. ----------------------------------------
  571. ----------------------------------------
  572. Smith, Danny 
  573. ........................................
  574. TOPICS:  OBI (CIS)
  575. 211 Brainerd Ave.
  576. Fayetteville, NC 28301
  577. 910-822-3861  Home
  578. 910-822-1436  Data
  579. 919-248-3298  Voicemail
  580.  
  581. Schedule:     9AM - 5PM
  582.  
  583. BGNH43F       *P       SMITHDAN      VM 
  584. IBM Danny     AOL      72662,2344    CIS
  585. ----------------------------------------
  586. ----------------------------------------
  587. Smoke, Debby Donnalley 
  588. ........................................
  589. TOPICS:  OS/2 (AOL, L/F)
  590.  
  591. 919-557-7726  Home
  592. 919-517-1104  Voicemail
  593.  
  594. Schedule:     2PM - 11PM
  595.  
  596. IBM Debby     AOL
  597. PNJB89D       *P
  598. DebbyD        VM
  599. ----------------------------------------
  600. ----------------------------------------
  601. Snyder, Joe
  602. ........................................
  603. TOPICS:  PS/1 486 HW (AOL)
  604.  
  605. 919-781-0225  Home
  606. 919-217-6537  Daytime phone
  607. 919-248-3212  Voicemail @ IBM
  608.  
  609. Schedule: Mon, Wed 6P - 11P ; Fri 6P-12A
  610.  
  611. IBM Joe          AOL
  612. SNYDERJ       VM
  613. ----------------------------------------
  614. ----------------------------------------
  615. Stephens, Jonathan
  616. ........................................
  617. TOPICS:  Windows (AOL, *P, L/F)
  618.  
  619. Voicemail TBA
  620. Home Phone 676-7350
  621.  
  622. Schedule:  7:30 AM - 4:00 PM
  623.  
  624. IBM Jon S             AOL
  625. RDRF05F               *P
  626. JPS@RALVM6            VM
  627. ----------------------------------------
  628. ----------------------------------------
  629. Sutton, Julie
  630. ........................................
  631. TOPICS:    AOL Forum Administrator, 
  632.            Using the Club (L/F)
  633.  
  634. 919-510-5226  Home
  635. 919-248-3177  Voicemail
  636.  
  637. Schedule:     10:30A - 7:30P
  638.  
  639. CPVS17D                  *P
  640. IBM Julie, IBM Connect   AOL
  641. JSUTTON                  VM
  642. ----------------------------------------
  643. ----------------------------------------
  644. VanLoon, Derral
  645. ........................................
  646. TOPICS:  DOS (AOL, L/F), Online Software          Librarian
  647.  
  648. 919-772-7655  Home        [FAX:779-7655]
  649. 919-248-3216  Voicemail
  650.  
  651. Schedule:     8AM-5PM; Can call til 9PM
  652.  
  653. WGWT53B       *P     IBM Derral    AOL
  654. DVANLOON      VM     70007.1741    CIS
  655. ----------------------------------------
  656. ----------------------------------------
  657. West, David 
  658. ........................................
  659. TOPICS:  TAC for 286/386, Aptiva, HW              Access.; HW Access. (*P, L/F), 
  660.          Aptiva Forum (CIS), Spec Sheets
  661.  
  662. 919-471-3206  Home
  663. 919-248-3196  Voicemail
  664.  
  665. Schedule:     6AM - 2:30PM
  666.  
  667. KPTP82F       *P      IBM David     AOL
  668. DHWEST        VM      71154,3450    CIS
  669. ----------------------------------------
  670.